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Contact us

Contact Us

At Kinzo Bingo Vanier, we value our customers' satisfaction and strive to provide the best possible support experience. We have various channels for you to reach us, depending on your issue or concern.

Phone Support

For general inquiries about Kinzo Vanier, game information, hours of operation, or other basic questions, please call our phone line during business hours. Please note that English support may be limited.

Email Support

If you have a more specific question or need help with an issue not requiring immediate attention, email us. Keep in mind that response times may vary depending on the volume of inquiries.

Live Chat Support

We do not offer live chat support directly through our website or Kinzo Vanier location. However, you can contact the hall via phone during operating hours for immediate assistance with most issues.

Help Centre and FAQ

Before contacting us, we recommend visiting our Help Centre on Loto-Québec's official website, where you'll find detailed information about Kinzo, including game rules, responsible gaming tools, and more. You can also explore our Frequently Asked Questions (FAQs) for answers to common queries.

Responsible Gaming Assistance

If you or someone you know is experiencing issues related to problem gambling, please visit the Loto-Québec Responsible Gaming Page. There, you'll find resources and links to support organizations in Québec that can help. If needed, our staff at Kinzo Vanier can also provide information and refer customers to these services.

Technical Support

For technical issues or questions about your gaming experience, please contact the phone number provided above (418-614-1422). We will do our best to address any problems you may encounter during game play at Kinzo Vanier.

Verification and Account Help

If you have concerns regarding account security, verification status, or other related matters, we recommend contacting us via email for assistance. Our support team will work to resolve your issue as quickly as possible.

Complaint or Dispute Guidance